What's the best way to store jewelry?
Storing jewelry properly requires a little extra care. Diamonds and other gemstones are hard enough to scratch metal jewelry and to mar the surfaces of other stones they come in contact with. Store gemstones in their own individual soft cloth pouches or place them in a jewelry box that has sebodyte compartments for each piece. Metal jewelry should also be stored sebodytely.

Can you suggest a good way to clean jewelry?
Whichever method you select, a gentle hand is always best. Here's a tip from The Silverwitch.co.uk on Caring for Jewelry. To clean jewelry with gold, platinum and most gemstones, make a diluted solution of mild dishwashing liquid. Use 1 tablespoon to 2 cups of lukewarm water in a bowl. Loosen dirt by soaking jewelry in a strainer for 10 to 20 minutes. Lightly and carefully use a soft brush to work out dirt. Gently use a toothpick to reach into crevices. Rinse with clean lukewarm water. If you rinse in a sink, close the drain first.

Where does your jewelry come from?
We deal directly with a number of jewelry manufacturers around the world. Silverwitch.co.uk selected them because of their reputations for excellent design, quality workmanship and fair pricing. The gems themselves come from all over the world. We provide a certificate of authentity with every purchase.

Who's behind Jewelrynstones.com?
Silverwitch.co.uk is run by the second generation of a family-owned jewelry manufacturing company. Our founding team grew up surrounded by the jewelry business and enjoys relationships throughout the industry. We believe that an Internet store like jewelrynstones, no matter how advanced its technology, must still respond to consumers like the traditional family jeweler - with respect, dignity and trust.

How is my order shipped?
Your orders are reliably shipped via the US Postal Service or DHL, carefully wrapped with bubble wrap to prevent any damage in transit. We are pleased to provide FREE shipping including insurance to customers with orders of $75 or more. For orders of lesser amounts, we offer very reasonable shipping options, all including free insurance and tracking/confirmation.

How can I cancel an order?
Items are shipped within 24-48 hours of order approval. If you cancel your order prior to our shipping your merchandise, we will arrange for a refund at that time. If your jewelry has already shipped, we will refund you once you return the item per the Refunds & Returns instructions detailed on our Shipping Policy .