Silver Witch Ltd respects all of our customers and we understand your concerns about privacy, and so we have instituted policies intended to ensure that your personal information is handled safely and responsibly. This privacy policy has been posted to advise you of the kind of information we collect, how it is handled, what choices you have regarding our use of your information, and how you may access some of the data you provide to us. Please note: Silver Witch Ltd does not share or sell your information.

As we continue to develop our Web Site and utilize new technology to improve the services we offer, this policy might be subject to change. Therefore, we encourage you to refer to this policy on from time to time so that you understand our current privacy policy. If you ever have any questions regarding this policy, please contact us by utilizing the Contact Us Form or email info@silverwitch.co.uk.

Silver Witch Ltd collects various types of information depending upon how you use our Web Site.

When you order from us, we collect your name, billing address, shipping address, email address, phone number or gift card number. We also gather information on the person who will receive any gift you send (e.g., that person's name and address) and we will retain a record of all of your purchases. In addition, if you are a Member and have signed in when you entered this information, it will automatically be saved in your Wallet and/or Address Book for ease of reference. When you submit a question to customer service, we require your email address so that we may respond, and so that we may inquire about any additional information, if needed, to help us thoroughly address your question.

We also may receive some information about you from other sources and may add it to your account information. For example, we might get your updated address from a shipper.

Silver Witch Ltd may use your information in a number of ways, including the following:

1. In order to serve you better, we may utilize the information you provide us (such as particular jewelry type previously purchased or sought) in our online store to improve your overall shopping experience and add more of the items you are interested in.

2. To enhance and personalize your online shopping experience. For example, we may use your information to recognize you and welcome you to the site upon logging in.

3. For Silver Witch Ltd marketing and promotional purposes. For example, we send out email and direct mail to our online customers about products or events that we think may be of interest to them. We also may send you offers about discounts or free services (i.e., free gift wrap or shipping) available through our Site.

Silver Witch Ltd does not share or sell your information.

Note: Information may only be shared when necessary to comply with law or to protect our interests or property. This may include sharing information with lawyers, credit bureaus, agents or government agencies in connection with issues related to fraud, credit or debt collection. Additionally, if you would like to email our Customer Service Department with any questions about your account information, please use the Contact Us Form (add link) Questions regarding your charge account may be forwarded to our Credit Customer Service Department. Please be sure to select the appropriate subject line from the drop down menu on the Contact Us Form. Silver Witch Ltd is committed to doing its utmost to maintain the security of information collected on our site. In an effort to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place the appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Thank you for shopping with Silver Witch Ltd ! If you have any questions or comments about this policy, please use the Contact Us Form or email info@silverwitch.co.uk.